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Empowered #patientchat – What Not To Say…

May 26, 2017 @ 10:00 am - 11:00 am

patient-chat-logo2You’re invited! Join us for the next Empowered #patientchat where we’ll be discussing those awkward conversations about your health. No one seems to know just what to say and things often spiral to strange places from there.


Earlier this year, Emily McDowell, creator of Empathy Cards, was interviewed on NPR about her book collaboration “There Is No Good Card For This: What To Say And Do When Life Is Scary, Awful, And Unfair To People You Love“. She states in that interview:

“Really, I think it’s all about listening. And I think a lot of what we go into in the book is that we operate under the assumption that we need to find the right words, and the good news is that Oprah can’t even do that. Nobody can do that. And so you kind of are off the hook in that really all you need to say is, “I’m here,” and “I’m thinking about you,” and “How are you doing today?” and then let the person talk. …”

Sounds simple but the pressure to be positive and the hurt that is caused by others’ comments is still something often covered by patient advocates – showing we still have a long way to go. Here’s a collection of thoughts on this topic:

Guiding our discussion will be the following Topic (T#:) Questions:

T1: What are some of the things people have said to you about a disease/condition that really struck a cord?

T2: Why do you think these awkward conversations are so common? Why do we find it so hard to communicate about illness?

T3: What are some of the language traps surrounding illness? What terms do you hate to hear from others and the media?

T4: What things have people said to you that you found truly supportive and helpful?

T5: What are the kinds of things you don’t want to hear specifically from doctors and other members of your healthcare team?

Empowered Patient Chats (#patientchat) are held every other Friday at 10:00 am Pacific / 1:00 pm Eastern and during the chat patients and advocates come to learn from each other and discuss topics of interest to empowered patients.

Click HERE to learn more about the Empowered #patientchat Series plus read tips on how to participate.

We hope to see you Friday, May 26th on Twitter (or tchat.io/rooms/patientchat) at 10:00 am Pacific / 1:00 pm Eastern. Be sure to include the hashtag #patientchat in all your responses!

Please read our Empowered Patient Chat guidelines.

You can reserve your spot at a future webinar here.